Refunds and Cancellation
We want you to be completely satisfied with your Implicit Softwares experience. Here's our comprehensive policy on refunds and cancellations.
Refund Policy
Eligibility for Refunds
- Refunds are available within 30 days of purchase
- You must not have used more than 10% of your allocated resources
- Refunds are not available for custom development services
- Subscription refunds are prorated based on unused time
- Digital products are non-refundable once downloaded
- Refunds for technical issues are evaluated case-by-case
How to Request a Refund
- Contact our support team at support@implicitsoftwares.com
- Include your account details and reason for refund
- Provide your order number and payment method used
- We'll review your request within 2-3 business days
- Approved refunds will be credited to the original payment method within 5-7 business days
Cancellation Policy
Service Cancellation
- You can cancel your subscription at any time
- Cancellation takes effect at the end of your current billing period
- No cancellation fees for monthly subscriptions
- Annual subscriptions may have early termination fees
- Custom development projects have specific cancellation terms
How to Cancel
- Log into your account dashboard
- Navigate to "Billing" or "Subscription" settings
- Click "Cancel Subscription"
- Confirm your cancellation
- Contact support if you need assistance: support@implicitsoftwares.com
What Happens After Cancellation
- Your service remains active until the end of the billing period
- You'll receive a confirmation email
- Data export options are available for 30 days
- Account data is retained for 90 days after cancellation
- You can reactivate your account within 30 days
Special Circumstances
Non-Refundable Items
- Custom development services
- Consulting hours already used
- Third-party integrations
- Data migration services
Full Refund Cases
- Service outages beyond our control
- Billing errors on our part
- Duplicate charges
- Technical issues preventing service use
Need Help?
If you have questions about our refund or cancellation policy, or need assistance with your request, please don't hesitate to contact us.
Contact Support
Email: support@implicitsoftwares.com
Response Time: Within 24 hours
Business Hours: Monday - Friday, 9 AM - 6 PM IST